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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Thacker

Amanda Thacker

March 19, 2026

5  out of  5
rating by Amanda Thacker
"Very nice and helpful."
We responded:
"Thank you, Amanda, for your kind words. We're glad to hear you found our service nice and helpful. Your feedback means a lot to us."
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Barry Jewell

March 13, 2026

5  out of  5
rating by Barry Jewell
"Cheyenne really helped get me the best rates possible for my auto insurance and set my policy up flawlessly!!! Thank you for helping"
We responded:
"Thank you, Barry, for sharing your experience! Cheyenne is dedicated to finding the best rates and ensuring everything is set up perfectly. We're glad to have been able to assist you with your auto insurance needs."
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Mike Bell

March 12, 2026

5  out of  5
rating by Mike Bell
"The very best Insurance Provider that we have ever used. Eric Dotson and his staff go above and beyond in customer service . The best rates around for all your insurance needs !!"
We responded:
"Thank you, Mike, for your generous feedback! We're glad to hear that we have been able to provide you with excellent service and competitive rates. Your support means a lot to us."
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KATRISA ROBERTS

March 12, 2026

5  out of  5
rating by KATRISA ROBERTS
"Eric and his staff are always ready to help! Best prices around!"
We responded:
"Thank you, Katrista, for your feedback! We're glad to hear that our team has been helpful and that you're satisfied with our prices. Your support means a lot to us. "
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Sean Miller

March 11, 2026

5  out of  5
rating by Sean Miller
"Cheyenne was very helpful and getting me exactly what I was asking for. Great customer service!"
We responded:
"Thank you, Sean, for your feedback! It's great to hear that Cheyenne was able to assist you effectively and provide the service you were looking for. We appreciate your support and look forward to serving you again. "
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Gail Coakley

March 11, 2026

5  out of  5
rating by Gail Coakley
"I just spoke to Cheyenne. She was able to save me $400 on my auto insurance! She was so kind and looked for every opportunity she could find to save me money. I am so thankful to have a great office to take care of all my insurance needs."
We responded:
"Thank you, Gail, for sharing your experience with Cheyenne! It's great to hear she was able to help you save $400 and provide such attentive service. We're grateful to have you with us for your insurance needs. "
Profile photo of Gage

Gage

March 11, 2026

5  out of  5
rating by Gage
"I had a great experience with Cheyenne. She was able to help me find the best Life insurance option that fits my needs. I give her a 10/10 and highly recommend you give her a call and let her help!"
We responded:
"Thank you, Gage, for sharing your experience with Cheyenne! It's great to hear she was able to assist you in finding the right Life insurance option. We appreciate your recommendation and your 5-star rating. "
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Riley Ferguson

March 11, 2026

5  out of  5
rating by Riley Ferguson
"My first time getting Insurance, Kristina helped along the whole process was always available and made sure I understood each part of the process. Great experience."
We responded:
"Thank you, Riley, for sharing your experience! We're glad Kristina could assist you throughout your first insurance journey and ensure you felt informed every step of the way. We appreciate your feedback."
Profile photo of Herb Dawson

Herb Dawson

March 10, 2026

5  out of  5
rating by Herb Dawson
"If you’re looking for life insurance I’ll tell you what go see Cheyanna she’s the best of the best! Helped me find the coverage I needed before it was to late"
We responded:
"Thank you, Herb, for sharing your experience! We're glad Cheyanna was able to assist you in finding the right life insurance coverage. Your recommendation means a lot to us. "
Profile photo of Rachel Hughes

Rachel Hughes

March 10, 2026

5  out of  5
rating by Rachel Hughes
"Eric is top tier! He is always quick to answer any questions I may have!"
We responded:
"Thank you, Rachel, for your kind words! It's great to hear that we are always quick to address your questions. We appreciate your feedback and support. "
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Kaylee Midkiff

March 10, 2026

5  out of  5
rating by Kaylee Midkiff
"Wonderful insurance place to deal with. Beats all the other competitors! Employees are eager to help the customer. Would highly recommend!"
We responded:
"Thank you, Kaylee, for your kind words and recommendation! We're glad to hear that our team stands out and is eager to assist you. Your support means a lot to us. "
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Lana B Law

March 5, 2026

5  out of  5
rating by Lana B Law
"Shopping for insurance was so difficult and the premiums were astronomical moving from DMV to WV. Canceled my 7 year policy with GEICO thanks to Cheyenne. This was a one and done easy to obtain policy. Best rate yet NO STRESS super quick process!! Tysm!!"
We responded:
"Thank you, Lana, for sharing your experience! We're glad Cheyenne could assist you in finding a stress-free and affordable policy during your move. Your feedback means a lot to us. "
Profile photo of Herb Dawson

Herb Dawson

March 3, 2026

5  out of  5
rating by Herb Dawson
"That was the most thoughtful and nicest I've ever been treated"
We responded:
"Thank you, Herb, for your kind words. We're glad to hear you felt well taken care of during your experience with us. Your feedback means a lot to our team. "
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melissa rinehart

March 2, 2026

5  out of  5
rating by melissa rinehart
"The sales agent Jordan was amazing I was not happy with the price of the insurance but the agent worked with me very well"
We responded:
"Thank you, Melissa, for sharing your experience with us. It's great to hear that Jordan was able to assist you effectively, even though the price wasn't initially what you expected. We appreciate your feedback and your support. "
Profile photo of Aaron Rice

Aaron Rice

February 28, 2026

5  out of  5
rating by Aaron Rice
"Best insurance agents in state by far very nice folks in office here"
We responded:
"Thank you, Aaron, for your kind words about our team. We're glad to hear you had a positive experience with our office. Your support means a lot to us. "
Profile photo of bobby shepherd

bobby shepherd

February 27, 2026

5  out of  5
rating by bobby shepherd
"Cheyenne Dawson done amazing getting me taken care of.....would call on her any time and recommend to anyone searching. Best price and great character!"
We responded:
"Thank you, Bobby, for sharing your experience with Cheyenne Dawson. It's great to hear she provided you with excellent service and competitive pricing. We appreciate your recommendation and look forward to assisting you in the future. "
Profile photo of Destany Bailey

Destany Bailey

February 26, 2026

5  out of  5
rating by Destany Bailey
"Everyone should get life insurance from Cheyenna! Pleasure to work with, simple process, extra protected."
We responded:
"Thank you, Destany, for your recommendation! We're glad to hear that Cheyenna made the process simple and ensured you felt extra protected. Your feedback means a lot to us. "
Profile photo of Amanda Georgius

Amanda Georgius

February 26, 2026

5  out of  5
rating by Amanda Georgius
"Not only did they get me a MUCH better rate than what I currently was paying, but the process was quick and easy. Highly recommend! Jordan was knowledgeable and friendly. 10/10"
We responded:
"Thank you, Amanda, for sharing your experience! It's great to hear that Jordan was able to assist you with a better rate and make the process smooth. We appreciate your recommendation and look forward to serving you in the future. "
Profile photo of Austin Basadre

Austin Basadre

February 26, 2026

5  out of  5
rating by Austin Basadre
"I’ve had insurance with Eric for a few years now. If you’re looking for an agent who will work to get you the best deal they can then Eric is your guy. His staff is top tier when it comes to professionalism, customer service and support. Everyone at Eric Dotson State Farm will always go the extra mile to make sure your needs are met."
We responded:
"Thank you for your kind words, Austin! We are thrilled to hear about your positive experience with our team. Providing exceptional service is our top priority. We appreciate your trust in us."
Profile photo of ashlee mcneely

ashlee mcneely

February 26, 2026

5  out of  5
rating by ashlee mcneely
"Eric is a great agent!!!"
We responded:
"Thank you, Ashlee, for your feedback! We're glad to hear that we are meeting your expectations as an agent. If you ever need assistance, feel free to reach out. "
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Justin Mullins

February 25, 2026

5  out of  5
rating by Justin Mullins
"Not only a professional agent - a great asset to the community."
We responded:
"Thank you, Justin, for recognizing the impact we strive to make both professionally and within the community. Your support means a lot to us. "
Profile photo of Gracie Davis

Gracie Davis

February 25, 2026

5  out of  5
rating by Gracie Davis
"Kristi Dotson was so helpful when I called with questions about my policy. As a college student, I really wanted to see if there were ways to save money, and she took the time to explain everything and added discounts that lowered my premium. She made the whole process simple and easy to understand. Highly recommend working with Kristi Dotson!"
We responded:
"Thank you, Gracie, for sharing your experience with Kristi. It's great to hear that she was able to assist you in finding savings and making the process straightforward. We appreciate your recommendation! "
Profile photo of Tara Davis

Tara Davis

February 25, 2026

5  out of  5
rating by Tara Davis
"Great experience with Eric Dotson Stare Farm! Kristi Dotson was knowledgeable, friendly and made the process easy. Excellent customer service. Highly Recommend!"
We responded:
"Thank you, Tara, for sharing your experience with us! We're glad Kristi was able to make the process smooth and enjoyable for you. Your recommendation means a lot to us. "
Profile photo of Sheila Goodwin

Sheila Goodwin

February 24, 2026

5  out of  5
rating by Sheila Goodwin
"They are very friendly and very nice"
We responded:
"Thank you, Sheila, for your kind words. We're glad to hear that our team's friendliness made a positive impact on your experience. Your feedback means a lot to us. "
Profile photo of Shane Enochs

Shane Enochs

February 24, 2026

5  out of  5
rating by Shane Enochs
"Had an excellent experience with Kristi over the past several days, and I moved my cars from Progressive to State Farm to bundle with my homeowner's insurance, we modified home and auto to better fit my needs, and saved some money!"
We responded:
"Thank you, Shane, for sharing your experience with Kristi! It's great to hear that you were able to bundle your insurance and save money while getting coverage that fits your needs. We appreciate your trust in us. "